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PMS Installation & Commissioning:-

Trained service teams are placed for installation & commissioning of PMS. Site teams draw support from the central team & databases, located at the HQ in Pune. Currently over 250 trained engineers are operating out of the 23 Circles pan-India.

Installation & Commissioning activities ensure:
  • Re-check material verification at ware-house as per the check list.
  •  Shifting of the material to site.
  • Laying & connecting of power / control cables as per the site drawings, and integration with the generator, air-conditioner and the power source.
  • PMS alarms integration with BTS.
  • Power-on the PMS and verify the auto-mains functionality, and generate alarms as per check list.

Operation & Maintenance Support Services:

 "INTELUX" support services deliver solutions with integrated technical support   teams, customer support associates, and highly trained field service engineers.


 The support infrastructure is:-
  • Dedicated teams placed in every circle.
  • To cover the geography of the circle, 4-6 locations are identified for placement of teams.
  • 24/7 service supported by central team in Pune to swiftly rectify faults as per agreed SLA.
  • Routine preventive maintenance activity at pre-defined intervals, with generation of lobs.
  • Teams are equipped with necessary tools & spares.
  • Certified engineers deliver 24/7 support including on-site corrective & preventive maintenance.
  • For special / critical problems, support is rushed from the R&D team to the site, if necessary with tailor-made solutions.
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